You already undertake an independent audit to check your financial systems and performance.
Frontline services are your revenue.
Bheard is an independent, real-time audit of your frontline service delivery.
Consumers want to provide feedback. They have great insights into system performance and improvement.
No filtering. No excuses. We tell it like it is.
What’s working well, share learnings across your service
Identify excellence, acknowledge and reward performance
Areas for efficiency gain
New market opportunities
Measure changes in service
Build consumers as brand ambassadors